Meeting the bereavement care provider service representative or consultant
Owing to the unpredictability of death, bereavement care providers are generally on call 24 hours a day all year round and will be ready to assist at just a phone call. An understanding service representative or consultant will be more than willing to meet you in a place of your choosing.
To save yourself time, you should make a list of all your needs and enquiries. A good and experienced bereavement care provider service representative or consultant will listen to them attentively and guide you through any enquiry you might have in a respectful and courteous manner. If you wish to get a good feel the product and services they offer, it may be more sensible and beneficial for you to visit their facilities to ensure your own satisfaction and peace of mind.
Some service representatives may suggest services and products. You are well within your rights to decline if you feel they are irrelevant or unnecessary. At no point should you feel pressured into accepting anything you don’t feel comfortable with. A truly professional and sincere representative or consultant knows not to be pushy during a time of loss and tragedy.