What to do when someone passes away
Our dedicated service representatives are ever ready to assist you every step of the way.
Step 1 : Contact our agents or call our hotline
Our agents and service representatives are ready to lend their assistance and guide you on what needs to be done.
Step 2 : Planning the funeral
Ensure if there is already a pre-plan in place. Speak with our service representatives on our Nirvana Life Plans if there isn’t, or you can choose to custom plan the funeral.
Step 3 : Burial or cremation
Consider between the options of burial and cremation. You may want to recall if the deceased has left specific instructions on this matter and weigh budgetary concerns on both options.
Step 4 : Consider the final resting place
Speak to our service representative if you are unsure on this matter. Nirvana manages multiple private landscaped memorial parks across the region that will suit every need.
Step 5 : Focus on what matters
You may spend your time on what matters most – grieving, saying your goodbyes and healing.
CONTACT US
Our Branches
Central Region (Kuala Lumpur , Semenyih , Shah Alam , Klang , Ipoh)
NIRVANA MEMORIAL CENTER (SUNGAI BESI)
Wisma Nirvana. No 1, Jalan 1/116A, Off, Jalan Sungai Besi, Sungai Besi, 57100 Kuala Lumpur .
TEL : 1800-88-1818
NIRVANA CENTER KL (NIRVANA 2)
Lot 568, Jalan Dewan Bahasa,50460 Kuala Lumpur, Malaysia.
TEL : 03-9212 2888
NIRVANA MEMORIAL GARDEN, SEMENYIH
Lot 1170, Jalan Sg Lalang,Batu 30, 43500 Semenyih,Selangor Darul Ehsan.
TEL : 1800-88-3778
NIRVANA MEMORIAL PARK, SEMENYIH
Batu 6, Jalan Kachau,43500 Semenyih,Selangor Darul Ehsan.
TEL : 1800-88-3778
NIRVANA MEMORIAL PARK, SHAH ALAM
Tmn Perkuburan Seksyen 21,Jalan Pusaka 21/1,Off Persiaran Jubli Perak,40300 Shah Alam.
TEL : 03-7890 5555
NIRVANA MEMORIAL PARK , KLANG
OFFICE No. 2662, 2664 & 2666,Persiaran Tengku Ampuan Rahimah,Off Jalan Langat, 41200 Klang, Selangor.
TEL : 03-3385 1188
SITE Jalan 8, Bukit Cerakah Meru, 42200 Klang Selangor 42200 Klang, Selangor, Malaysia.
TEL : 03-7890 3299
NIRVANA MEMORIAL PARK , IPOH
SALES GALLERY No. 8 & 10, Lorong Chung Thye Phin, 30250 Ipoh, Perak.
TEL: 05-238 0738
SITE Lot 21990, Batu 13, Jalan Tanjung Rambutan Chemor,31250 Tanjung Rambutan, Perak.
TEL: 019-575 7688
Northern Region (Penang Island , Bukit Mertajam , Sungai Petani)
NIRVANA MEMORIAL PARK, PENANG
OFFICE 109 Lorong Selamat,10400, Penang.
TEL : 04 – 228 2233
SITE Lot 193 & 1679, Mukim 16,Bandar Air Itam, Daerah Timur Laut, Pulau Pinang.
TEL : 1800-22-6868 / 019 -528 4828
NIRVANA MEMORIAL PARK ,SG PETANI
OFFICE C19, Lorong 8, Taman Sejati Indah,08000 Sungai Petani, Kedah.
TEL : 04 – 431 1669
SITE Lot 683, Kampung Serukam,Mukim Pinang Tunggal, 08000 Sungai Petani, Kedah.
TEL : 1800-22-6868 / 019 – 551 1818
NIRVANA MEMORIAL PARK , BUKIT MERTAJAM)
OFFICE 7301, Ground Floor,Taman Anggerik, Jalan Raja Uda,12300 Butterworth, Penang.
TEL : 04-332 2233
SITE Lot 1557 & 1558, Mukim 17, Jalan Sungai Lembu,Bukit Mertajam, 14000 Bukit Mertajam,Pulau Pinang.
TEL : 1800-22-6868 / 019 – 512 6868
Southern Region (Melaka , Johor Bahru , Ulu Tiram , Segamat, Yong Peng)
NIRVANA MEMORIAL PARK, MELAKA
OFFICE No. 40, 40-1, &40-2,Jalan KSB 1,Taman Kota Syahbandar,75200 Melaka.
TEL : 06-286 1888
SITE Lot 2555-2557,Jalan Tebong,Mukim Machap,77500 Alor Gajah, Melaka
TEL : 017-901 4555
NIRVANA MEMORIAL PARK, KULAI
JB OFFICE Lot 2966 KM3,Jalan Gelang Patah,81300 Skudai, Johor.
TEL : 07 – 662 1188
SITE Lot 766 & 767,Jalan Kota Tinggi (5km),81000 Kulai, Johor.
TEL : 07 – 558 6666
NIRVANA SALES GALLERY (BANDAR DATO ONN)
NO 17 & 19, Jalan Perjiranan 4/3, Bandar Dato Onn， 81100 Johor Bahru, Johor, Malaysia.
TEL: 07-701 0388/012-792 7636
NIRVANA MEMORIAL PARK, SEGAMAT
OFFICE No. 262, Jalan Syed Abdul Kadir,Kg. Abdullah,85000 Segamat, Johor.
TEL : 07 – 932 2339 / 07 – 932 2389
SITE Lot 681 C.T. Grant 19351, 85200 Jementah,Segamat, Johor Darul Takzim.
TEL : 017-728 1818
NIRVANA MEMORIAL PARK, TIRAM
SITE Lot 338, Batu 20,Jalan Sungai Tiram,81800 Ulu Tiram, Johor.
TEL : 07 – 861 8811 / 012-464 0636
NIRVANA SALES GALLERY (YONG PENG)
No.24, Jalan Kota, Taman Kota, 83700 Yong Peng, Johor.
TEL : 07-467 9168 / 012-642 7636
East Malaysia - Kota Kinabalu (Sabah) , Sibu (Sarawak)
NIRVANA MEMORIAL PARK, SIBU
OFFICE No. 48, Lane 1, Lanang Road,96000 Sibu, Sarawak.
TEL: 084 – 322 111
SITE Sublot 1605, Mile 23, Jalan Oya,96000 Sibu, Sarawak.
TEL: 012 – 892 5656
NIRVANA MEMORIAL PARK, SABAH
OFFICE Lot 16, Taman Victory,4th Mile, Jalan Penampang,88300 Kota Kinabalu, Sabah.
TEL: 088 – 727 666
SITE Mile 15th, Jalan Bukit Giling,Off Jalan Tuaran Lama,Tuaran District, Sabah.
TEL: 012 – 833 2080
International (Singapore , Indonesia , Thailand)
NIRVANA MEMORIAL GARDEN (SINGAPORE)
950 Old Choa Chu Kang Road, Singapore 699816.
TEL : +65 6397 2272
PT ALAM HIJAU LESTARI (JAKARTA)
OFFICE Unit 12J-12K, Gedung Hayam Wuruk, Jl. Hayam Wuruk 108, Jakarta Barat 11160 Indonesia.
TEL : (021) 6230 1222
TAMAN KENANGAN LESTARI, KARAWANG BARAT (JAKARTA)
SITE Karawang Barat Km. 46 Exit tol pintu Karawang Barat 2 samping KIIC masuk Jl. Kuta Tandingan
PT NIRVANA MEMORIAL NUSANTARA (MEDAN)
OFFICE Groundfloor, Tower B, The Royal Condominium, Jalan Palang Merah Sukamulia No.1,Medan 20151, Sumatera Utara, Indonesia.
TEL : +6261 8051 2555
NIRVANA MEMORIAL PARK (THAILAND)
OFFICE 65/99-65/100 Chamnan Phenjati Business Center, 11th Floor, Rama IX Road, Huay Kwang, Huay Kwang, Bangkok 10310 Thailand.
TEL: (662) 026 6277
SITE 89 Moo 6, Nong I Run, Ban Bueng , Chonburi, 20220 Thailand.
TEL : (669) 1209 6989
MESSAGE US
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When a loved one passes away
It is inevitable we will go through a difficult emotional time when a loved one passes. During this sensitive period, there are crucial things that need to be observed. Legal documentation and reporting can feel like a hindrance during times like these but is unavoidable.
If we know what needs to be done, these matters can be settled quickly and the sooner we can let the mourning process begin. We cannot emphasize enough on the importance on pre-planning as a good bereavement care provider can usually assist on such matters with minimal concern so the bereaved family can be allowed to focus on what is more important – dealing with grief and mourning a loss.
Have you considered pre-planning ?
What to do when someone dies
Report the death
If the death occurs outside of a medical facility, call an ambulance and the police to report the death and you should avoid touching the deceased or disturbing the scene if possible. If the cause of death is clear, you will be issued a blue copy of the death registration/burial permit JPN.LM02 (Amendment 1/11) by either authorised medical personnel or police.
However, if cause of death cannot be determined on site or if the police conclude further investigation is needed, the body may need to be moved to a designated hospital for an autopsy to determine cause of death before the blue copy of the death registration/burial permit JPN.LM02 (Amendment 1/11) is issued.
Register the death to obtain the Death Certificate
To register the death, you will have to submit a copy of the blue death registration/burial permit JPN.LM02 (Amendment 1/11), the original identity card of the deceased and your own original identity card at the nearest National Registration Department (Jabatan Pendaftaran Negara). Take note the required documents to be submitted vary in both Sabah and Sarawak. If all documentation is in order and the registration accepted by the NRD, the Death Certificate will be issued within a week.
Arrange the funeral with a bereavement care provider
With the blue copy of the death registration/burial permit JPN.LM02 (Amendment 1/11), you can actually engage a bereavement care provider or funeral home to make funeral arrangements.
A professional bereavement care provider should be able provide you comprehensive range of services from collecting the body to interment and guide you every step of the way as well as discuss every concern you might have. A really good one will even be able to offer support services post funeral and beyond.
