Nirvana helped us to take care of everything 

We are writing this letter to show our utmost appreciation to the service team (Jessica and team) that took care of the wake and ceremonial proceedings of our late father/grandfather, WANG YAP PENG (13/10-15/10, Parlour 13) that took place in Nirvana Memorial Centre in Sungai Besi.

We were deeply saddened by the departure of our late father/grandfather. Nirvana helped us to take care of everything from after the death certification, transport, wake, prayers to the final burial processes. The centre looks spacious, clean and has a lot of parking which was very important as all family relatives and close friends came to pay final respect to our late father/grandfather.

We are blessed with the service of Jessica as she has vast knowledge about the do’s and don’ts. She was very professional and patient with queries from different family members.

On the other hand, Sonic also helped tremendously in ensuring smooth ceremonies conduct and coordination with the Buddhist sifus. He made sure that we followed the correct procedures for prayers and was very respectful of our late father/grandfather.

Also,they was very helpful providing important guide for transfer from hospital to Nirvana Centre. She was willing to take calls at night and drove our family representative to Nirvana Semenyih to discuss and made a report on the refurbishment of grave 1 week after the burial. Lastly, we want to give a shout out to all other supporting service staff for all the help they have provided.

With all of the above, although we were grieving, we felt less burden and more at peace with the departure of our late father/grandfather. We would like to take this opportunity again to thank everyone involved and hope everyone stays safe during this CMCO period.

Thank you.