With their assistance, it really puts us at ease that Nirvana is ensuring they care for their customers and that our passed loved one is provided every essence of respect.
Provided every essence of respect
We recently had a memorial and funeral service at Nirvana Shah Alam for our late father, Wan Kok Yow and we would like to express our appreciation towards the team, especially your Sales Consultant and Service Consultant – Lim Chee How 阿豪 who did an excellent job during this challenging and emotional time for our family.
They were very professional, extremely knowledgeable, kind and caring with an emphatic attitude towards our family throughout the whole event. They both went above and beyond expectations which include Ah How 阿豪, who was answering questions after hours, guided a clueless family on every detail and dealt with repetitive questions patiently. Sales Consultant was constantly available and frequently present during the entire process, ensuring all arrangements are in good hands and nothing is missed.
With their assistance, it really puts us at ease that Nirvana is ensuring they care for their customers and that our passed loved one is provided every essence of respect. What we experienced was definitely an outstanding service and the entire Nirvana team has our deepest appreciation.
An excerpt from our customer’s letter