Understanding, well planning and good preparation

Good day. First of all, I am writing this email to compliment to your employees, AhSang (SC) and ShanZhi (SCA). We appreciated their most responsive services, we are feeling upset while we have lost our beloved (the late, Mdm. Chia Moi Kia (谢妹仔)).

The SC, AhSang is very friendly and he is able to explain the “七期” in a way of profssional, details and in a very easy way to understand with some drawing. We highly recognized his preparation and planning from the first till the funeral services (as we can see, he showed his regards & concern to our relatives and visitors).

The SCA, ShanZhi, we appreciated the way of how he calming down us and given us a very comfortable way on these few days. He was very kind, details and showed considerate towards to my sister and myself. Also, thanks for the arrangement of “last visit & saying good words” for our relatives from KL and outstation while we understand the restriction during the MCO, however, with their understanding, well planning and good preparation and efforts are fully recognized.

Thank you.