Our Customers’ Testimonials

Outstanding and exceptional customer service

We would like to express our gratitude on the outstanding and exceptional customer service that you provided on our late father’s funeral especially Mr. Chai Teen.   Outstanding and exceptional customer service  On behalf of my family, we would like to express our gratitude on the outstanding and...

read more

“Thumbs up” for their professionalism

The family of the late Mr Lee Kai Wa would like to give him the “thumbs up” for his professionalism.   "Thumbs up” for their professionalism. Death leaves a heartache no one can heal. Love leaves a memory no one can steal! Wednesday 14 July, 2021 was that fateful day when we lost our loved one – a...

read more

Quality of work and excellent planning

We, Ooi family are appreciated for his best service provided, quality of work, excellent planning during my late husband's funeral.   Quality of work and excellent planning This is to express our special appreciation to Mr ShanZhi, Service Consultant Assistant of Nirvana. We, Ooi family are...

read more

Everything was handled very professionally

Everything was handled very professionally, well orchestrated, and easing our minds putting "our loved one" to rest.   Everything was handled very professionally On behalf of our family, I want to thank you for the beautiful memorial service for my beloved mother, through the process from...

read more

Very professional and very efficient

Thank you for all the help, guidance and patience extended to my mom, brother and me during our bereavement. You guys are very professional and very efficient in your duties.   Very professional and very efficient  On behalf of my small family, as the eldest daughter, I would like to say a few...

read more

Overall it is a 6 star facilities

The venue is convenient for us and the facilities at Nirvana 2 is fantastic. Appreciate the underground parking facility and the meals served at the cafe. and thank you for the flower wreath. Overall it is a 6 star facilities.   Overall it is a 6 star facilities My name is Yap You Mun and I would...

read more

Given my dad a solemn and touching funeral

Consultant understands the 'bantang' well and well explained to us what to do and what must not do. Emcee speech touched people's hearts. Even my son who is 10 years old and did not understand all her speech, but told my husband, the words made him sad and he wept. Simple words yet powerful.  ...

read more

Professionalism shines in Nirvana’s service

Professionalism shines in Nirvana’s service and also the personal human touch allowed us to find consolations during this mourning period. Not forgetting, the other service staff who were involved in funeral services as well. Great job to the team!   Professionalism shines in Nirvana’s service On...

read more

Great customer service

Such a commitment to great customer service is to be commended. You can be sure that I will continue my support for Nirvana for years to come.   Great customer service I'd like to compliment one of your employees, Jessica and Nick, for the excellent service they provided to my family last 2 weeks....

read more

Heartfelt appreciation for the commitment and professional service

During the funeral, we were able to focus on commemorating our late mother as they took care of all the logistics in the background. Whenever we have some ad hoc request, they will try their best to fulfill it. They also help us to take lots of photos so that we know what was going on and for our...

read more

Nirvana helped us to take care of everything

Nirvana helped us to take care of everything from after the death certification, transport, wake, prayers to the final burial processes. The centre looks spacious, clean and has a lot of parking which was very important as all family relatives and close friends came to pay final respect to our...

read more

Professional & experienced in guiding my family

They are very professional and experienced in guiding my family throughout the whole process, giving us a worry free wake and funeral procession. Professional & experienced in guiding my family Hi, During my mother's funeral held at Nirvana Memorial Center Sg Besi from 19 to 21 Nov 2020,...

read more

Professional in managing the memorial service

Very professional in managing the memorial service and funeral arrangements with great patience and empathy during a very difficult period for our family and under very challenging circumstances of COVID-19. We are very thankful for both their guidance and support to ensure that everything went...

read more

Being well taken care and strong support 

We felt a great sense of being well taken care and strong support from the moment of Mother's passing in the hospital until the final day when we went back home. We believed Mother has the well deserved ceremonial for her final journey in the presence of our families and friends.   Being well...

read more

Provided every essence of respect

With their assistance, it really puts us at ease that Nirvana is ensuring they care for their customers and that our passed loved one is provided every essence of respect.   Provided every essence of respect We recently had a memorial and funeral service at Nirvana Shah Alam for our late father,...

read more

Understanding,well planning & good preparation

Thanks for the arrangement of “last visit & saying good words” for our relatives from KL and outstation while we understand the restriction during the MCO, however, with their understanding, well planning and good preparation and efforts are fully recognized”   Understanding, well planning and...

read more

Beautiful memorial service for my son

Thank you for your services over the last couple of days for the beautiful memorial service for my son and all the support it took to make his service so comforting to all who loved him.   Beautiful memorial service for my son Thank you for your services over the last couple of days for the...

read more